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Self-Service Customer Support
AI virtual assistant for customer support and service
For:
Customer service department
Scope:
Customer support service, product and service consulting. Limitations - support for dialogs exclusively within MTS products. Target audience - b2b, b2c clients of MTS Russia.
Goal:
Other
Next Level Customer Services: Email automation with natural language processing
For:
Customer support department
Goal:
Improved Employee Efficiency
Better human-computer interaction with advanced language models
For:
End users
Scope:
Human-computer interaction
Goal:
Other
How AI/ML Improves its Underwriting & Supports for Commercial Insurers with Their Agents
For:
- Insurer agents & brokers - Carrier agents
Goal:
Improved Employee Efficiency
Select a use case to view details