Automate
❯
Optimize System
❯Audio Signal Processing - Speech Analysis
Inventory Management & Forecasting - Capacity Planning
For:
Inventory planners.
Scope:
Meeting increased demand for timely spare part delivery at a luxury car manufacturer using Machine Learning to identify service patterns.
Goal:
Improved Customer Experience, Improve Operation Efficiency, Reduce costs
Supply Chain Optimization
For:
Supply chain managers
Goal:
Improve Operation Efficiency, Reduce costs
Large Companies
Knowledge representation and Knowledge Graphs
For:
Inventory planners.
Scope:
Using Knowledge Graphs to hamonize data models for warehouse and production sites across 5 continents.
Goal:
Improve Operation Efficiency
Other
Computer Vision - Image Segmentation
For:
Farmers
Scope:
Using image processing to implement a livestock monitoring application.
Goal:
Improved Operation
Large Companies
NLP - Machine translation
For:
Translation Managers and Translators.
Scope:
Using Machine Translation to scale content production and create a more streamlined and efficient translation process.
Goal:
Improve Operation Efficiency, Automate a Business Process
Large Companies
Audio Signal Processing - Speech Analysis
For:
Call center managers
Scope:
Using speech analytics to improve customer experience.
Goal:
Improved Customer Experience
Large Companies
Computer Vision - Emotion Recognition
For:
Video content creators.
Scope:
Using Computer Vision and Deep Learning for measuring emotional responses to video advertising content.
Goal:
Increase Revenues
Large Companies
Human resources - Federate the team
For:
HR professionals.
Scope:
Using Artificial Intelligence (AI) to identify ideal candidates, decrease hiring time and improve employee retention.
Goal:
Improved Customer Experience
Large Companies
Audio Signal Processing - Speech Analysis
For:
Call center managersGoal:
Improved Customer ExperienceProblem addressed
Call centers need to understand their customer satisfaction metrics. Measuring customer satisfaction in a call center typically involves asking customers about their experience directly via predefined surveys. This approach suffers from low sample sizes (only a fraction of customers respond to the survey) and bias (question categories are predefined makeing it difficult to discover new types of problems); therefore, call center managers need effective ways to analysis call transcripts to mitigate this issues and gain moree customer satisfaction insights.
Scope of use case
Using speech analytics to improve customer experience.
Audio
AI: Perceive
Speech Analysis
AI: Understand
Optimize System
AI: Act