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❯Human Resources - Employee Performance Assessment
Large Companies
NLP - Text summarization
For:
Media Intelligence Analysts
Scope:
Using Abstractive Text Summarization to reduce analysis costs for media monitoring.
Goal:
Improve Operation Efficiency
AI virtual assistant for customer support and service
For:
Customer service department
Scope:
Customer support service, product and service consulting.
Limitations - support for dialogs exclusively within MTS products.
Target audience - b2b, b2c clients of MTS Russia.
Goal:
Other
AI contract management
For:
Procurement department, legal department
Scope:
Building an AI contract management solution for automating business processes
related to documents: data classification, automatic data extraction and contract
monitoring.
Goal:
Other
Large Companies
Small Companies
Human Resources - Employee Performance Assessment
For:
Line managers.
Scope:
Creating an insight report for managers carrying out employee performance reports using Text Mining.
Goal:
Improved Employee Efficiency
Virtual bank assistant
Scope:
Use of advanced chatbots and dialogue systems to automatize part of call centre activities.
Goal:
Improved Employee Efficiency, Improved Customer Experience
General Public
Entertainment and Media - Search Optimization
For:
End consumers of news stories.
Scope:
Optimizing search using Machine Learning and Natural Language Processing to improve relevancy and presentation of results.
Goal:
Improved Customer Experience
Large Companies
NLP - Machine translation
For:
Translation Managers and Translators.
Scope:
Using Machine Translation to scale content production and create a more streamlined and efficient translation process.
Goal:
Improve Operation Efficiency, Automate a Business Process
Loan in 7 minutes
For:
Customers
Scope:
A completely automated solution that analyses customer behaviour and makes the best loan offers for the customer.
Goal:
Improved Customer Experience, Improved Employee Efficiency
Large Companies
Small Companies
Legal - Automated Legal Review
For:
Legal Associates and Paralegals.
Scope:
Supporting human analysis of legal documents using automated Document Classification and Information Extraction.
Goal:
Improve Operation Efficiency, Improved Operation
Procurement - Cost Analysis
For:
VP Global Supply Chain Management, Category Managers
Scope:
Realizing operational efficiencies and working capital improvements through automated spend classification.
Goal:
Reduce costs, Improved Employee Efficiency
Tax rules updates and classification
For:
Investment firm
Scope:
Build an AI solution that identifies updates on tax laws and classifies them.
Goal:
Other
Procurement - Supplier Selection and Evaluation
For:
Procurement Managers
Scope:
Creating efficiencies in supplier selection using Intelligent Search technologies.
Goal:
Improved Employee Efficiency
Large Companies
Retail - Customer Sentiment Analysis
For:
Retail managers, executives, marketeers and branding specialists.
Scope:
Understanding consumer sentiment towards national grocery chains in South Africa using Natural Language Processing.
Goal:
Improved Customer Experience
WebioMed clinical decision support system
For:
End-users (physician, nurse, laboratory technologist, pharmacist, patient)
Sales and marketing team
CDSS product development and maintenance team (system administrator,
system developer, system architect, project manager, and system
maintenance)
Scope:
Screening for cardiovascular disease risk prediction with machine and deep
learning methods
Goal:
Other
Large Companies
Human resources - Federate the team
For:
HR professionals.
Scope:
Using Artificial Intelligence (AI) to identify ideal candidates, decrease hiring time and improve employee retention.
Goal:
Improved Customer Experience
Large Companies
Small Companies
Legal - Contract Analysis
For:
Legal Associates and Paralegals.
Scope:
Using natural language processing to aid contract analysis by creating efficiencies for reviewers.
Goal:
Improved Employee Efficiency, Reduce costs, Improve Operation Efficiency
Large Companies
Small Companies
Human Resources - Employee Performance Assessment
For:
Line managers.
Goal:
Improved Employee EfficiencyProblem addressed
Employee performance assessment generates a lot of paperwork. It is also a process that is often not held in high regard by managers and employees alike. However, the value of a great employee experience (EX), of which reward is one key component, has been shown to correlate with superior business performance.
Given the large amount of data generated, and the general dislike for carrying out a performance assessment process, the problem arises of how to generate actionable feedback for those implementing the process in order to contribute to a better employee experience.
Scope of use case
Creating an insight report for managers carrying out employee performance reports using Text Mining.
Text
AI: Perceive
Machine Learning
NLP
AI: Understand
Recommend
Retrieve Information
AI: Act