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Marketing

Improve Audience targeting

Retail - Improved Advertisement

Large Companies

Retail - Improved Advertisement

For:
Sales and Marketing departments.
Goal:
Increase Revenues, Automate a Business Process
Problem addressed
Online advertising campaigns with pay-per-click (PPC) models require constant optimization in order to ensure that the correct customer segments are being targeted and return on advertising spend (ROAS) is positive. Frequent manual adjustment of budget, bidding strategies, search keywords, and creative content is a drain on overall marketing resources.
Online Marketers need automation in order to allow them to run marketing campaigns with minimal intervention. This allows them to set spend and duration with confidence that their target advertising goals in terms of reach and conversion will be met, empowering them to focus on other key tasks that require their expertise.
Scope of use case
Drive return on advertising spend through optimization and automation of creative ad content.
Description
Using Natural Language Processing (NLP) techniques, a subfield of Artificial Intelligence (AI), it is possible to automatically analyze large amounts of textual data to derive sentiment from public opinion online; furthermore, this information can be further classified into themes and topics that can inform retail decisions.
 
The consulting company Deloitte in collaboration with the data mining organization Brandseye applied such an approach to online consumer sentiment in South Africa1. Together they analyzed 1.7 million social media posts and other online content to gauge local consumer sentiment to national grocery chains. The outcome was 5 key themes centered around price consciousness, personalisation, convenience, sustainability and governance.
 
The ever increasing amount of online information coupled with the large strides in AI algorithm performance makes this an increasingly common solution for retailers seeking insights about their customer base. Many software vendors and open source software exist to enable implementation.
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Raw Data
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optimization
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Optimize System
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